Privacy Policy

Introduction

Glewbee ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

Last updated: January 1, 2025

Information We Collect

We collect information you provide directly to us, including: your name and email address when you create an account or subscribe to our newsletter, shipping address and contact details when you place an order, and any messages you send via our contact form.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, pages viewed, and time spent on our site. This information is used to improve our website experience and is not used to personally identify you.

How We Use Your Information

We use the information we collect to: process and fulfill your orders, send order confirmations and shipping updates, respond to your customer service inquiries, send newsletters and promotional emails (only if you have opted in), and improve our website and product offerings.

We never sell your personal information to third parties.

Data Storage and Security

Your data is stored securely using Firebase, Google's cloud platform, which employs industry-standard encryption and security measures. Admin access to customer data is restricted to verified, authorized personnel only.

We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses essential cookies to ensure core functionality such as account sessions. We do not use tracking cookies or behavioral advertising cookies. You can control cookie preferences through your browser settings.

Your Rights

You have the right to: access the personal data we hold about you, request corrections to inaccurate data, request deletion of your personal data (subject to legal requirements), and unsubscribe from our marketing emails at any time using the unsubscribe link in any email.

To exercise these rights, contact us at support@glewbee.com.

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Order and account data is typically retained for 3 years.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@glewbee.com.